Appraisal
Skills
Audience
Ideally suited to managers and supervisors
who are responsible for the performance of other people in any sector
of business and commerce.
Aims:
A one-day training workshop that aims to equip managers
and supervisors with the knowledge and skills they need to prepare and
conduct appraisals. The aim is to give delegates a rounded view of the
things they have to do to appraise their direct reports with a view to
continuously improving individual performance and increasing motivation
The benefits of the training include:
- Better understanding of what appraisal should be
- More effective managerial support
- Better monitoring, control and motivation
of staff
- Better preparation
- Increased confidence
- Consistent approach
Outcomes:
By the end of this one-day workshop, delegates
will be able to:
- Explain the purpose and objectives of appraisals
- Explain the benefits of appraisal to staff
- Objectively assess the performance of individuals
- Prepare for the appraisal meeting
- Conduct the meeting with confidence
- Identify development needs
- Plan and deliver remedial action plans
to improve sales performance
- Accept criticism from staff in a professional and
positive manner
Outline Event:
- Introduction to the workshop
- Purpose, objectives and benefits of appraisals
- Objective assessment of people
- Meeting preparation
- Conducting the meeting in a positive manner
- Identify staff development needs
- The joint planning of remedial action
- Coaching to improve performance
