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Developing
Interpersonal Skills
This
is a one day course suitable for all levels of managers who wish to introduce
this concept in the work place after first being trained themselves
Summary
of Contents
- Introducing interpersonal
skills
- Section 1 Assertiveness
- Section 2 Communication
Skills
- Section 3 Face-to-Face
Skills
- Section 4 Influencing
Skills
- Section 5 Negotiating
Skills
- Section 6 Team
working
- Section 7 How
to help employees develop interpersonal skills
Benefits
- Each skill is
dealt with in a practical, down to earth way.
- The course deals
with training the course delegates on developing interpersonal skills
and also advice on how to introduce the concept and onward development
back at their place of work
- Each skill has
its own self assessment questionnaire a score key and profile chart.
- The course also
includes lots of helpful development suggestions
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