The Objectives

By the end of this workshop the delegate will understand the basic principles involved in training and coaching other people.

The Content

The training will cover the following topics: -

• The link between training, coaching and improved performance
• The benefits of training and coaching
• The context and focus of training and development
• The training and coaching processes
• Basic task and KSA analysis
• What good training and coaching looks like
• Training and coaching methods
• Evaluating your training and coaching events

Who should attend?

This training is designed for people in a supervisory or managerial role who want to leam the first principles of training and coaching. It is particularly useful for people who want to develop the knowledge and skills of other people.

Additional Background Information

All organisational reviews or change programmes will, without exception, show that some or all of the people working in the organisation have training and development needs. These have to be dealt with if change for the better is to be brought about successfully. A proportion of employee development needs may require formal training at a substantial cost to the organisation, especially if it is done externally. Teaching managers the basic skills of training will reduce that cost whilst improving the overall effectiveness of what is delivered. Coaching on-the-job is even more cost-effective. Managers and supervisors could quickly and economically deal with a substantial proportion of staff development needs, if they have the skills needed to coach others. This workshop is designed to help people improve the knowledge and skills of others at very little cost compared to formal training courses. It shows how they can use skills that already exist within a few individuals plus what is known about adult learning, to improve the skill base of the whole organisation. This coaching and training is linked to performance appraisals where the benefits of the trainng and the improvement in the individual can be discussed and monitored.